Contact Us

We love to hear from you, our team is always here to answer questions and provide styling advice, so if you have any questions, we are always ready to help you.

We can support you in the following ways:

Pre-sales and after-sales customer service email：service@kwumsy.com

Business cooperation email：contact@kwumsy.com

Customer service hotline：  +86 18512600907

Working hours: [Monday to Friday 9:00 - 18:00 Beijing time] (except weekends and holidays)
Phone contact: If you need to communicate by phone, please call during working hours.
Emergency: If you have an emergency, you can leave a message via WhatsApp(+86 19820581284) and we will reply as soon as possible on the next working day.

Please note: During peak season and promotional periods, our response time may be longer. Please contact us using the same email address you used when placing your order and indicate your order number in the email.