Shipping Policy
Logistics inquiry link: https://www.17track.net/en
SHIPPING TIME
All Orders are processed within 1-2 busniess days(excluding weekends and holidays)after receiving your order confirmation email. You will receive another notification when your order has shipped.
All our shipping will be a door-to-door service with local UPS or FedEx or DHL delivery company.
And we are providing free shipping. If you are concerned with shipping, please also check free shipping area below. For certain places, we might not deliver or need extra shipping.
Tracking is included.
USA: 3-10 business days to deliver after package passed your country Customs.
For most countries in Europe: 5-10 business days after tracking showed up. (Include Netherlands, Belgium, Luxembourg, Germany, United Kingdom, Denmark, France, Italy, Spain, Austria, Finland, Northern Ireland, Ireland, Portugal, Sweden, Czech Republic, Poland, Bulgaria, Estonia, Greece, Hungary, Lithuania, Latvia, Romania, Slovenia, Slovakia, Croatia)
Canada: 5-10 business days to deliver after package passed your country Customs.
Australia: 5-10 business days to deliver after package passed your country Customs.
Malaysia, Taiwan, Singapore, Thailand, South Korea: 3-5 business days to deliver after package passed your country Customs.
Philippines: 5 business days to deliver after package passed your country Customs.
Hong Kong Macau: 2 business days.
Vietnam, Cambodia: 7 business days to deliver after package passed your country Customs.
The UAE: 5 business days to deliver after package passed your country Customs.
Moldova, Monaco, Macedonia, Montenegro, Bosnia & Herzegovina, Albania, Malta, Vatican, San Marino, Andorra, Mexico, Peru, Brazil, Chile, Argentina, New Zealand, Israel, Qatar, Bahrain:
1. DHL, 7-12 business days,With an extra charge of $15 Dollars
2. Postal Parcel Post, 10-18 business days, free shipping
If your country does not list the above, please email us before place the order.
DELIVERY
KWUMSY delivers all products ordered at the right time without delay. Deliveries are made via shipping, and DHL services are also available. Shipping lasts between 7 to 20 working days, depending on the location. We offer global delivery services, and all deliveries are FREE.
Customers that can be reached via DHL will be supplied their products via this means to ensure swift delivery. Our goal is to create the best experience for all our lovely customers and ensure their needs are met. No matter where you are around the world. KWUMSY tri-screen products will always reach you as long as you made an order – No barriers!
Import Taxes
The price doesn't include any tariffs incurred on entering the destination country. Please note that tariffs vary from country to country, and any such fees need to be paid by you.
Tips for shipping
A) KWUMSY is doing the best to make the promised time, please understand our warehouse are working only on business days, please remember to enjoy the day even there’s a difference in the ETA. By the way, we will inform you proactively if something is wrong.
B) Feel worry-free to reach out to us at service@kwumsy.com
Potential coronavirus COVID-19 impact on deliveries
As a precautionary measure, KWUMSY wants to address the current global situation relating to the spread of the new coronavirus worldwide and its potential impacts on delivery times. The COVID-19 has resulted in safety measures that affect the infrastructure in the world and is also likely to affect delayed shipment,moving goods and deliveries. This force majeure type situation has arisen abruptly and has naturally caught everybody by surprise in ways that companies in the supply chain may not be able to prepare for fully. This means that the delivery times of some products and orders may be longer than usual. To minimize the potential implications also KWUMSY will monitor the situation and its effect on delivery times and keep you posted in case delivery delays arise! KWUMSY wants to express our deepest sympathy for the people and companies that are impacted by this situation. We hope that the current situation will be brought under control as fast as possible, and the well-being and safety of the affected people are ensured.
C) There is no charge for changing the address before delivery within 1 day, and an additional $20 will be charged for changing the address after delivery.